How do I get help from library services?
Answer
Our main public desks are located downstairs on our lower level. Any library staff member can help or refer you, but these are a few examples of where to go with specific questions.
Access Services Desk (large desk area directly in front of the downstairs entrance)
Stop by the access services desk for help with...
- library account and circulation questions (checked out items, fines, room reservations, etc.)
- study rooms (unlocking a room, connecting to the technology, etc.)
- pick up course reserves, items placed on hold, and books you requested via Circuit, Interlibrary Loan, or Special Collections
- other borrowing (markers to use with our whiteboards, library laptops, chargers, etc.)
Research Assistance Desk (smaller desk located toward the middle of the lower level)
Stop by the desk for help with...
- researching a topic for a class assignment
- finding a specific book or article, etc.
- using the library catalog and databases
You can also get research help online through our Ask a Librarian service ( 24/7 chat, email, text message and FAQs).
Research Consultation Appointments
For more in-depth research assistance on a topic or tricky subject-specific questions, email or schedule an appointment with one of our subject specialists. These are librarians who specialize in researching specific disciplines.